There are several ways in which you can assist us in ensuring that your products are delivered without any issues. The most crucial aspect is providing us with a complete and accurate address. This address should include the following details:
- Street
- Block/House number/Apartment number
- Unit Floor number
- Postal code
Before completing your purchase, it is important to double-check your address in the order details to make sure that the shipping address is accurate. Verifying your address can help prevent any potential delivery issues or delays. Additionally, you can also review the confirmation email that is sent to you after placing your order to ensure that your address was entered correctly. Taking these steps will help ensure a smooth and successful delivery of your order.
If you notice that there are mistakes in the address you entered, we encourage you to contact us via 'Chat' for assistance at our support request page. Sending us an email will take longer to get a response.