We want the world to experience the benefits of taking our products however due to regulatory requirements or logistical challenges in some countries, we are unable to ship to every destination.
Our web store will automatically inform you when we cannot ship to your destination and we have listed these countries below for your reference.
Sample Restricted Destination Message:
If you do not see your country listed here and encounter an error message stating that items "can't be shipped to your address" like in the sample above, it is likely that your destination country has been restricted before we could update this article.
If you believe that your shipping address is not located in a restricted destibnation and your products are not prohibited, the error might have been caused by a technical issue. You can refer to this article for steps to correct the problem.
This is not an exhaustive list and will be updated in accordance to regulatory requirements without prior notice.
Restricted Destinations - Countries that we currently do not ship to:
- Afghanistan
- Ascension Island
- Brazil
- Cameroon
- Chile
- Costa Rica
- Croatia
- Fiji
- Greece
- Israel
- Jamaica
- Kosovo
- Macao SAR
- Mauritius
- Mexico
- New Zealand (only Chatham Islands)
- Panama
- Papua New Guinea
- Peru
- South Africa
- Spain (only Las Palmas and Santa Cruz de Tenerife)
- Sweden
- The State of Palestine
- Thailand
- Tristan da Cunha
- Turkey
- Ukraine
- Venezuela
- Egypt
-=End of list=-
Countries that prohibit one or more of the products in your cart
Certain countries classify melatonin as a prescription drug that requires a doctor's prescription for sale. As our inergySLEEP product contains melatonin, we are unable to ship inergySLEEP, or its related bundles, to the following countries.
Simply remove the affected products from your cart and you should be able to checkout.
- Åland Islands
- Albania
- Andorra
- Armenia
- Australia
- Austria
- Belarus
- Belgium
- Bosnia & Herzegovina
- Bouvet Island
- Brazil
- Bulgaria
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Faroe Islands
- Finland
- France
- Georgia
- Germany
- Gibraltar
- Greece
- Greenland
- Guadeloupe
- Guernsey
- Hungary
- Iceland
- Ireland
- Isle of Man
- Israel
- Italy
- Japan
- Jersey
- Kosovo
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Mayotte
- Moldova
- Monaco
- Montenegro
- Netherlands
- New Zealand
- North Korea
- North Macedonia
- Norway
- Poland
- Portugal
- Romania
- Réunion
- San Marino
- Serbia
- Slovakia
- Slovenia
- South Korea
- Spain
- Svalbard & Jan Mayen
- Sweden
- Switzerland
- Turkey
- Ukraine
- United Kingdom
- Vatican City
-=End of list=-