Managing Orders
Guides on how you can manage your orders and subscriptions
- I'm getting a message stating that my "order can't be shipped to the address" at checkout
- BB Company's Money-back Guarantee
- How do I cancel my order if purchased directly from BB Company?
- How do I cancel my order on Amazon?
- Shipping Prohibitions and Restricted Destinations
- Why didn't I receive my payment update link email?
- Why is shipping to the UK so expensive?
- How long will it take to receive my refund?
- I Have Trouble Loading Your Website or Checking Out My Order
- Why is there a duplicate charge on my banking/card account statement?
- What can I do if a coupon code gives an error message?
- How to Ensure Your Shipping Address Is Accurate
- Was my order was successful?
- How Do I Terminate My Subscription?
- “Oops, I accidentally added extra products I didn’t want! How can I edit my order?”
- Can I find your products in any retail stores or pharmacies?
- How can I purchase all your products together?
- What payment methods do you accept?
- Which currency are prices in?
- How secure is your site? I want my details to be protected.
- Is there a promo / discount / coupon code?
- On the PayPal window, I saw a message saying this is an automatic payment. I do not want to be put on a recurring subscription.
- Payment Declined? Try this: