šļø Note: This article applies only to orders placed through thebbco.com. If you placed your order on Amazon, please follow Amazonās cancellation process through your Amazon account.
Looking to cancel a subscription instead? Click here to learn how.
If your order hasnāt been fulfilled yet, you may be able to cancel it directly through your order status page, which is linked in your order confirmation email.
š How to check if your order is eligible for cancellation:
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Open the order confirmation email you received from BB Company.
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Click on the "Visit your order status page" link included in the email.
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On the status page, log in using your email address and order number.
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If your order has not yet been fulfilled, youāll see an option to Cancel.
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Click āCancelā to stop the order from being processed.
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ā ļø IMPORTANT: If your order has already been fulfilled or shipped, it can no longer be cancelled. In that case, please refer to our Refunds and Cancellations policy for next steps.
Additional Information
If you need assistance with canceling your order or have questions about the process, you can reach out to our Customer Care Team by clicking here.