Skip to main content
BB Company Help Center home page
Help Center Home Get In Touch
Sign in
  1. BB Company
  2. Your Account, Ordering, and Subscribing

Your Account, Ordering, and Subscribing

Guides that help you place and manage your order, subscribing, and related policies.

General

  • Shipping Policy
  • Refunds & Cancellations
  • Who to Contact: Carrier vs. Seller for Order Issues
  • How to safely dispose of supplement capsules or tablets
  • Do you ship worldwide? What are the shipping charges? Do you offer free shipping?
  • Global Tariffs and What They Mean for BB Company Orders
See all 20 articles

Subscribe and Save Account

  • Subscribe and Save: Subscription Order Management
  • I Can't Update My Subscription Payment Details
  • Get Your BB Company Customer Account!
  • What is Subscribe & Save (SnS)? How do I sign up?
  • Are there any recurring / rebilling / subscription charges?
  • Do you have a Loyalty/referral program?

Managing Orders

  • I'm getting a message stating that my "order can't be shipped to the address" at checkout
  • The BB Company's Money-back Guarantee
  • How do I cancel my order if purchased directly from BB Company?
  • How do I cancel my order on Amazon?
  • Shipping Prohibitions and Restricted Destinations
  • I can't receive my payment update link email?
See all 23 articles

Cashback

  • Claiming Referral Rewards
BB Company